Delivery information for Switzerland
Standard duration (without weekends and public holidays):
PLEASE NOTE THAT IT IS WELL POSSIBLE, THAT THE RECEPIENT WILL HAVE TO PAY TAXES, AS SWITZERLAND IS NOT IN THE EUROPEAN UNION.
EVERY PARCEL HAS TO PASS CUSTOM CONTROLS WHICH CAN CAUSE DELIVERY DELAYS.
3 - 5 business days (Monday - Friday)
Orders received by 12am (CET) can be shipped the same day. We utilize several different shipping methods, always trying to find the best solution for you.
Please note that parcels in Switzerland will not be delivered on Saturdays, Sundays or holidays.
Shipping information:
When you provide us with complete and accurate delivery information, your gifts will be delivered promptly and you will be spared re-delivery charges.
Please check your delivery address carefully. Incorrect or incomplete addresses will result in a € 20,00 handling charge in addition to all charges accrued for
re-shipping each item. We cannot ship to P.O. Boxes.
Gifts and Gift Baskets for Hospital or Hotel deliveries
Please confirm the recipient is still in the hospital/hotel before scheduling your gift delivery. When placing an order for delivery to a patient/guest
please make sure that you include as much information about the patient's/guest's location as possible. Such as patient/guests name, Hospital, Department (i.e Maternity),
Room no., and the Hospitals complete address.
Shipping restrictions:
There are shipping restrictions for Switzerland. Only limited alcohol can be sent. We will substitute alcohol with other products that suit to the basket or theme. Due to custom controls there can be a delay for your delivery.
Shipping insurance
All gifts are insured against loss and damage during shipping at no extra cost to you.
Christmas Gifts to Switzerland
Please make sure to order your Gifts and Gift Baskets for Christmas delivery in time. Due to the amount of incoming orders we might close down a couple of days before Christmas, also
delivery services do take up to 2 weeks longer than during the rest of the year to deliver your Christmas Gift in time. So Christmas Gift orders for Switzerland should arrive us till December
1st of December. Later incoming orders we can't guarantee delivery before Christmas.