Company Policies

Privacy:
We will never disclose and/or sell your information to anyone. The information we collect from you is solely for the purpose of processing your order.

Shipping and Delivery:
Please check at

Method Of Payment:
We accept VISA, MASTERCARD, AMEX and Paypal.

Canceled orders or changes in orders:
24 hour notice is required for any reason you may need to change or cancel your order. Please notify us immediately at +49/711/45 9 55 -01 or e-mail us. We try to accommodate our Customers with the fastest yet most efficient way of shipping orders. Therefore if the gift has already been shipped regardless if cancellation was made within the allotted 24 hours we are unable to make a refund or change to order. If the order was not shipped, we would be happy to fill your request for cancellation, no questions asked.

Return:
A no return policy is essential for all Gourmet Food Baskets. All other gift purchases must be returned unopened and returned within 7 days of received date in order to receive a full refund. Shipping charges are not refundable or reimbursable.

Substitution Policy
From time to time, orders come in at such a pace that we temporarily run out of a particular basket item. Also the availability of some products or containers is not guaranteed all the time. When this is the case, we do reserve the right to substitute another product of equal or greater value to ensure your basket gets out in time. Thank you for your understanding.

Please be assured that if we need to replace products or containers, it will be done so in a manner allowing the gift basket and/or its contents to suit the occasion that you are sending it for.

For Germany:

Fernabsatzgesetz
Kaufen Sie einen unserer Artikel, dann schließen Sie ein Fernabsatzgeschäft ab. Gemäß des geltenden Fernabsatz- gesetzes haben Sie das Recht, den Vertragsabschluß durch einseitige Erklärung uns gegenüber zu widerrufen. Der Widerruf muß keine Begründung enthalten und schriftlich oder durch Rücksendung der Ware innerhalb von zwei Wochen (nach Erhalt der Ware) erfolgen. Zur Fristwahrung genügt die rechtzeitige Absendung der erhaltenen Ware. Von der Rückgabe ausgeschlossen sind Geschenkkörbe die verderbliche Lebensmittel, Tabakwaren oder Kosmetik enthalten oder Geschenkkörbe die speziell nach Ihren Wünschen für Sie zusammen gestellt wurden.